Terms & Conditions

Throughout these Terms, the following words carry the meanings below:

"Suriya", "we", "us", "our"

The watch repair and restoration workshop operating at 215 Silom Road, Bang Rak, Bangkok 10500, Thailand.

"You", "User"

Any individual who visits our website or engages our repair and restoration services.

"Services"

Watch repair, mechanical service, and restoration work carried out by Suriya, as described on our website.

"Website"

The site located at suriya.blog and all pages contained within it.

"Agreement"

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, forming the full agreement between us.

By visiting our website or contacting us to arrange a service, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Our services are available to individuals aged 18 and over. By engaging us, you confirm that you have the legal capacity to enter into a binding agreement and that the timepiece you bring for repair is yours to deal with, or that you have authority to act on behalf of its owner.

Suriya offers three core services for mechanical timepieces:

• Pressure & Seal Check — gasket inspection and renewal with water-resistance testing.
• Full Mechanical Service — complete movement cleaning, lubrication, and timing adjustment.
• Collector's Restoration — comprehensive overhaul with case finishing and period-appropriate care.

Services are carried out at our workshop in Bangkok. We do not offer a postal or courier-based repair service at this time. All work is subject to prior assessment and confirmation with you before it begins.

Suriya operates during regular workshop hours. We do not offer same-day service; estimated turnaround times are provided as guidance and may vary based on the condition of a piece and parts availability.

When using our website or services, you agree to:

• Provide accurate information about yourself and your timepiece
• Disclose any known damage, prior repair history, or modifications that may affect the work
• Collect your timepiece within a reasonable time following notification that work is complete
• Not use our website to transmit harmful, misleading, or unlawful content
• Not attempt to interfere with the technical operation of our website

Items left uncollected for more than 90 days after completion notice may, at our discretion, be subject to storage charges or other arrangements, of which you will be notified.

All content on this website — including text, photography, layout, and design — is the property of Suriya or its licensors and is protected under applicable copyright law.

You may view and print pages from the website for your personal, non-commercial use. You may not reproduce, distribute, or create derivative works from our content without our written permission.

Nothing in these Terms transfers any intellectual property rights to you. Any feedback or suggestions you share with us may be used by Suriya without obligation to you.

All prices are quoted in Thai Baht (฿) and include applicable taxes unless stated otherwise. Our standard service prices are:

Quoted prices cover standard work as described. Any additional parts or work identified during service will be discussed with you before proceeding, and costs agreed in advance.

Payment is due in full upon collection of the timepiece. We accept cash (Thai Baht) and major bank transfers. Uncollected work for which payment has not been received within the agreed period may be subject to applicable storage terms.

We do not offer refunds on completed work where the service was carried out as agreed. If you have a concern about the quality of work, please contact us within 30 days and we will review it with care.

Our website and its content are provided for informational purposes and offered in the condition they are in. While we take care to keep information accurate and up to date, we do not represent that the website will be uninterrupted or free from errors.

The information on our website does not constitute professional horological advice tailored to your specific timepiece. We encourage you to contact us directly with questions about a particular watch.

We cannot accept responsibility for the condition of watches showing undisclosed prior damage, modifications, or repair history that could affect the outcome of service work.

To the fullest extent permitted under Thai law, Suriya's liability for any claim arising from use of our website or services is limited to the amount paid for the specific service giving rise to the claim.

We are not liable for indirect, incidental, or consequential losses, including loss of use, loss of enjoyment, or loss of value not directly caused by our actions. This limitation does not apply to liability that cannot legally be excluded, such as liability for personal injury caused by negligence.

In the unlikely event of damage to a timepiece while in our care, we will work with you in good faith to find a reasonable resolution. We recommend that watches of significant monetary value are covered by your own insurance during the repair period.

Either party may end a service engagement before work has commenced, without obligation. If you wish to cancel after work has begun, we will discuss with you what costs have been incurred and agree a reasonable resolution.

We reserve the right to refuse service to anyone whose conduct is abusive, dishonest, or contrary to the lawful operation of our workshop. Sections covering liability, indemnification, and intellectual property survive any termination of the Agreement.

These Terms are governed by the laws of the Kingdom of Thailand. Any dispute arising under them will first be referred to informal discussion between the parties, with the aim of reaching a resolution without formal proceedings.

If a matter cannot be resolved informally within 30 days, it may be referred to mediation or, if necessary, to the competent courts of Bangkok, Thailand. Both parties agree to submit to the non-exclusive jurisdiction of those courts.

Thai consumer protection law, including the Consumer Protection Act B.E. 2522 and relevant regulations, applies alongside these Terms where applicable.

Entire agreement. These Terms, together with our Privacy Policy and Cookie Policy, form the complete agreement between you and Suriya in connection with our website and services.

Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full effect.

No waiver. A failure to enforce any provision of these Terms on one occasion does not waive our right to enforce it on another.

Assignment. You may not transfer your rights or obligations under these Terms to another party. We may transfer ours in connection with a business transfer, with reasonable notice to you.

Notices. Notices from you to us should be sent to [email protected]. Notices from us to you will be sent to the email address you have provided, where applicable.

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after a revision constitutes your acceptance of the updated Terms.

Where changes are significant, we will make reasonable efforts to notify users in advance — for example, by displaying a notice on our website.